FAQ About the Xdesk

January 17, 2014

There have been several questions floating around about the Xdesk and its features. For this reason, we’ve compiled a few questions received about our adjustable desks and how you can experience it sooner than you think:

1. Each Xdesk is Made to Order
Yep, that’s right. Instead of pushing out desks quickly and carelessly, the process begins to create each Xdesk when you send your individual order. These adjustable desks come with limitless customization options, to fit each user’s wants and needs. And each desk uses only natural, sustainable materials like bamboo or recycled aluminum.

It starts with choosing your desktop surface: natural bamboo or solid aluminum. The bamboo finish comes in three shades (light, medium and dark), while the aluminum Air and Air Pro desktop is the epitome of modern style. Then you have the option to choose the finish on your aluminum frame, from Alpine White to Jet Black Gloss. The process takes about 25 to 30 days to create a sturdy, elegantly designed desk.

2. You Can Design Your Xdesk Desktop
If you want to get creative with your adjustable desk, you can decide the shape, style, color and stain with the Xdesk Custom feature. Your imagination is the limit when choosing the shape. Maybe you want a desk shaped like a guitar? Done. Or you want the color to match your existing furniture – Xdesk can make it happen. It’s a designer’s dream!

3. The Xdesk Fit Treadmill Works With All Full-Sized Models
As with most treadmill desks, the treadmill is sold separately. This works great for those who want to transition from standing to walking, or have owned a Xdesk for some time and are ready for an upgrade. But no matter which model you have, the Fit has been designed specifically to work with our full-sized adjustable desks. For now, the Fit isn’t compatible with the Solo or Solo Plus.

Each Fit is equipped with a display console to show your steps taken, walking time, calories burned and distance travelled. It also has AutoSense, a feature that stops the belt the moment your feet stop walking. And, the Fit has built-in Bluetooth to wirelessly sync your computer with your walking data.

4. We Have International Shipping
Xdesk is here to serve, and that means making the adjustable desk available to people around the world. For this reason, we’ll ship to most international destinations! To obtain an international shipping quote, click HERE.

5. Order the Desk Now, the Accessories Later
The customization options can seem overwhelming. Do you need a Vanity Cover or Power Management System? Maybe you’re having trouble deciding on the NextSpace Keyboard Platform. No matter! If you can’t wait to get your Xdesk, you can order the initial desk first and add the customization options later. All you have to do is give us a call and place your order – it’s as easy as 1, 2, 3.

6. You Can Try it Risk Free
Each of our adjustable desks comes with a 30-Day Satisfaction Guarantee. If for any reason you’re not happy with the desk, you can return it for a full refund within 30 days of purchase less shipping. Beyond that, we understand things happen over time. Each Xdesk comes with a two to three year warranty, depending on the model.

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